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Airline Biz Blog
Southwest Airlines flight attendants aren´t happy with response to foul-talking pilot
Chuck Magill, Southwest Airlines vice president of flight operations, has recorded an apology to everyone for the comments of one Southwest captain, unnamed yet famous for what he said over an open mike during a March 25 flight.
"Our pilots represent our company in a positive light every day, and it deeply saddens me to explain the situation when one pilot did not. I want to be clear as to how seriously I view what he admitted to and apologized for doing.
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