The Middle Seat Terminal - blog

An Airline with a Money-Back Satisfaction Guarantee?

While most airlines grab your money and make it nearly impossible to ever get it back, even if you don’t take the trip you bought, British Airways all-business-class subsidiary OpenSkies is offering reimbursement if you aren’t satisfied with your trip from New York or Washington to Paris and back.


The offer is good only on tickets purchased between Sept. 8 and Nov. 30, and your trip has to be completed by Nov. 30. It’s only good for customers originating in the U.S. (at Newark or Washington-Dulles airports). To file a claim, you have to personally write a letter to OpenSkies in Paris with details or your trip, how you bought the ticket and what went wrong.

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